Across our 1-800-FLOWERS.COM, Inc. family of brands, gifts are delivered by one of our reputable carriers including FedEx, UPS and United States Postal Service, or by a local florist or shop.
As a measure of social distancing and to minimize any potential risk of exposure for both our carriers and our customers, no contact is necessary for deliveries.
The World Health Organization has provided guidance that the risk of COVID-19 infection from a package that has moved, travelled, or been exposed to different conditions and temperatures is low.
We are working closely with our carriers to responsibly manage this evolving situation. You can find detailed information about the steps each of our reputable carriers are taking during this time on the below sites:
FedEx UPS USPS
We have provided our network of local florists with the following delivery protocol guidelines:
Leaving an arrangement unattended (e.g. on the porch) will be an acceptable form of delivery, with the exception of food items.
All employees should practice responsible sanitation and hand-washing
Delivery vehicles should be properly ventilated throughout the day and in clean condition
Announce arrival by ringing bell or knocking on the door, but practice touchless delivery
Deliveries to non-residential addresses, like hospitals and schools, may be impacted by health and safety restrictions due to the evolving pandemic. We are monitoring this closely and will be in touch with you if we cannot deliver your gift to this address.